Refund policy

Subscription fees are generally non-refundable once a billing period has started, except where required by law or where Cleverly determines a charge was made in error.

To request a refund review, open a Support ticket in your Cleverly account or contact us on WhatsApp at +27 68 016 2753 with your account details, invoice/reference, and reason. We aim to respond within 5 business days.