Legal

Data retention policy

How long Cleverly keeps grading artefacts and how deletion works.

Last updated 11 August 2026

Active accounts

Submission files, OCR results, and grades are retained while your account is active so you can review history, exports, and moderation trails.

Deletion

You may delete individual graders, submissions, or request account deletion by opening a Support ticket in your Cleverly account or contacting us on WhatsApp.

After confirmed deletion requests, we remove or anonymise personal data from active systems within a reasonable period, subject to legal retention duties.